You can find your information below so you can fix your t mobile phone fast
Hours: Mon-Sat, 7 AM to 9 PM; best time to call: 8:30am
Get to a live person fastest: Press 0# each time it asks for a phone number then wait. For existing customers you must ALWAYS enter the last 4 of your social number that belongs to the account holder, then press 1, then 2.
Customers enrolled after 7/14/2013 may file a claim online or call 1-866-866-6285. Customers enrolled before 7/14/2013 may file a claim online or call 1-866-268-7221. You will need the following information: Your device’s mobile number.
Asurion t mobile insurance phone is 1-866-268-7221
Squaretrade phone number is 1-877-967-5125 for t-mobile insurance
Reasons customers like you called recently
“Need to get my note 10+ samsung phone fixed because the glass is broken”
“My kid dropped my iphone 11 pro max on the ground and now I cannot hear anybody on the other line”
“I would like to add t-mobile phone insurance to my bill so I can protect my cellphones from damage”
When to expect your replacement device…
|Claims approved on||Delivery day|
|Monday – Thursday by 8pm ET||Next Day|
|Friday by 8pm ET||Following Monday|
|Saturday by 1pm ET||Following Monday|
|Saturday & Sunday by 6pm ET||Following Tuesday|